About Scotia Gas
We at Scotia pride ourselves on many things - on our quality of work, on the etiquette and professionalism of our engineers and on our unrivaled ability to always find a suitable solution for our customers. But, you can read that type of mission statement on any corporate website.
What we feel sets us apart is our ability to tell it straight. Since the Johnston family founded our company 27 years ago we have always been taught to abide by one simple rule: tell the customer the truth.
This means a better service for all our customers on all levels. If we are going to be late for our agreed timeslot, then we phone to let you know. If we don't have a part in stock then we’ll tell you, honestly, how long it will take to get it in. We will also make sure that you pay the correct price for the spare,And if we can't fix your boiler then trust us, nobody can.
It all sounds very obvious, but it's surprising how many companies fail to tell the customer the simple truth.
We are not saying that we’re perfect, but we know our weaknesses better than most companies do. And we continually strive to remedy them.
What our customers say…
“They turned up on time, they kept the house clean and they left the house with heating and hot water working the way it should do”
- Stuart Barr, Oxford
“I am more than happy to write this testimonial because i sincerely feel that Scotia are a good company, they were honest and professional and did a great job”
- Mrs Lamb, Chippenham
